IDC Cloud Service Providers Make Forays Together
21Vianet Heads the Ranking List
As cloud computing has become the currently hottest IT sector, the IDC enterprises in China have successively made their business transformation or extension by launching cloud products either through cooperation with third parties or independently developed, hoping to take a bite of the big cloud computing cake. China Telecom rolled out its own cloud computing platform “E Cloud” in 2012; 21Vianet as the largest neutral data center service provider achieved the cooperation with Microsoft at the end of 2012 to introduce the cloud platform Azure into China, and also achieved the cooperation with IBM at the end of 2013 to introduce the enterprise-level cloud platform CMS into China; meanwhile, China Broadband Capital achieved the cooperation with Amazon.com at the end of 2013. The competition in the IDC industry in China has been gradually upgrading from traditional hosting service competition to cloud computing service competition.
In the latest Ranking List 2015 Q1 of Comprehensive Capabilities of China IDC Cloud Service Providers issued by China Internet Weekly, 21Vianet topped all other competitors in both composite score and itemized ones.
China IDC Cloud Capability Ranking List
|Resources Capability（30%）||Technical Capability (35%)||Service Capability (35%)|
|8||North Data Center
This ranking list introduces 3 indicators—resource capability, technical capability and service capability—to evaluate the IDC cloud service providers in China. Currently, there are two modes in which the IDC enterprises participate in cloud services: Enterprises independently develop cloud products and provide cloud products through cooperation with international cloud platforms. In either business mode, the 3 dimensions are the primary influential factors for IDC enterprises setting foot in the cloud computing industry. However, in the latter mode, IDC cloud service providers are required to not only provide high-quality products and services for end users, but also meet the extremely harsh requirements of international partners on operation and maintenance procedures, SLA and other aspects. This can be a bigger challenge for the capabilities of the IDC cloud service providers.
Resource capability: How solid is your foundation?
Resource capability refers to computer rooms, cabinets and bandwidth resources. IDC enterprises need not only adequate infrastructure resources, but also the ability to ensure the quality of these resources. Providing cloud computing services is like constructing a building, while bandwidth resource is just like the land for the building. In China, bandwidth price is quite comparable to land price; the quality bandwidth jointly supported by the three major operators in China, in particular, is pretty much like the land in CBD that is incredibly expensive. In this case, cloud computing competition inevitably becomes resource competition, in other words, how many computer rooms, cabinets and bandwidth resources you own determines your expansion scale in this field.
Compared to the traditional hosting business, the cloud computing environment imposes higher requirements on data centers. Generally, cloud computing has the scale effect, so cloud computing data centers cover large areas; the remote backup need of cloud computing requests high-quality immediate network connection between computer rooms to ensure real-time data synchronization; the flexible extensibility of cloud computing requests that data centers have extremely good scalability accordingly. Cloud computing services accessed via Internet have fairly high requirements on the backbones in China in order to ensure that they can be accessed by nationwide users anytime and anywhere. In that case, the network interconnecting the Internet service operators in China becomes especially important.
Technical capability: Can you realize automated management on the basis of particle size?
The technical capability of cloud computing is mainly automated remote management and monitoring. In the context that the cloud computing price war is becoming increasingly fierce and end users are quite picky about cost performance of cloud computing services, how to maintain a low operation and maintenance cost while implementing high service standards has become a focus topic for data centers planned to set foot in the cloud computing field nowadays. The answer to that topic is automated resources monitoring and automated management. Automated management involves the automated operation of entire cloud computing data centers, not only monitoring hardware failures of equipment, more importantly, also implementing the end-to-end unified management of infrastructures from computer rooms’ wind, fire, water and power to servers and storage and then to application layers. This has imposed new requirements on the technical capability of data centers.
As the sole enterprise earning 90 plus score for each of the 3 evaluation indicators, 21Vianet has never ceased to make technical innovations. The advanced natural ventilation technology and power supply technology have enhanced the energy efficiency management of traditional data centers and solved the insufficient space problem; in addition, they can realize seamless integration of power supply, radiation and computing resources, and more efficiently utilize energy and space to lower PUE energy consumption. Meanwhile, 21Vianet has internationally prestigious cloud computing partners and has seriously achieved technical fusion with them by technically implementing infrastructure on its own side and the portion above infrastructure on the partner side.
Service capability: Operation and maintenance rule in the cloud computing era
For the IDC enterprises in China, service capability includes not only customer support services for end users, but also operation and maintenance services for partners. For IaaS, PaaS and SaaS, they are all some kind of service in the end, which indicates that cloud computing is service in nature. A company requires only good technologies to build a private cloud but additionally needs to meet extremely high requirements imposed by its customers and partners on services to build a public cloud. The user doesn’t care about technical implementation behind cloud computing but business value that can be brought by cloud computing, whether services of same or better quality can be realized within organization with the help of internal IT facilities, and whether cloud computing enterprises have mature operation and maintenance procedures to satisfy various service demands from customers.
对于与国际云厂商合作的IDC企业，还需要具备能够提供合规咨询服务、商务服务、双语服务、运维技术服务等综合服务能力。世纪互联在此方面也体现出了灵活且丰富的服务优势：为国际云厂商提供托管服务，合作伙伴无需再整天忙于应付实体硬件、网络、数据中心和凌晨2点突发的紧急情况；根据EDC客户对于机房的特殊需求提供定制化机房服务；强大的本地服务团队可以实现Tier0到Tier2 7*24的客户支持服务和技术支持服务，同时降低离岸外包成本；专业的合规咨询服务消除在中国运营的风险。世纪互联目前向IBM、微软、优利等多家国际云厂商提供端到端的运维服务和全方位的合规指导， 已成功的将这些优质的国际云平台带进中国，并且成为中国唯一一家帮助合作伙伴成功上线云平台的IDC云服务商，也是唯一一家掌握从IaaS到SaaS运维流程和服务的IDC云服务商。
For the IDC enterprises in China who cooperate with international cloud computing enterprises, they are additionally required to able to provide comprehensive services such as compliance consultation service, business service, bilingual service and operation & maintenance technology services. In this regard, 21Vianet has exhibited flexible and abundant service advantages: Providing the hosting service for international cloud enterprises, which relieve partners from busy dealing with all emergencies happening to solid hardware, network or data centers in daytime or at 2 a.m.; providing the computer room customization service according to special needs of EDC customers; a strong local service team can realize the customer and technical support services on a 7*24 basis from Tier 0 to 2 and also reduce offshore outsourcing cost; the professional compliance consultation service eliminates the risks of operating in China. Currently, 21Vianet has successfully provided the end-to-end operation and maintenance services and all-round compliance guide for international cloud enterprises such as IBM, Microsoft and Unisys, and also successfully introduced these high-quality international cloud platforms into China. Moreover, 21Vianet is the sole IDC cloud service provider in China that helps its partners put their cloud platforms online and also the only one that commands the operation and maintenance procedures and services from Iaas to SaaS.
OE as a service：创造新的商业模式
OE as a service: Invent new business model
基于与多个国际云厂商的合作经验，世纪互联将这种云计算国际合作的商业模式定义为OEaaS（Operation Entity as a Service），IDC厂商向云转型并不是只有自己研发云产品这一条路可以走，国际云平台想进入中国也并不是无路可走。
On the basis of the experience of cooperating with international cloud enterprises, 21Vianet has defined such an international cloud computing cooperation business model as OEaaS (Operation Entity as a Service). Independently developing cloud products is not the only way for the IDC enterprises to foray into the cloud computing field; there ain’t no way for international cloud platforms to enter China.
The most distinctive services provided by 21Vianet are compliance consultation service and compliance operation experience. Of course, these were born under the control conditions with the Chinese characteristics. To be specific, professional compliance knowledge and experience are used to guide international cloud enterprises in all-round ways in order to eliminate the risks of their operating in China; the preparation time for putting international cloud platforms online in China is significantly reduced thanks to the operation experience with partners and mature working procedures; flexible business models and cooperation modes can adapt to various needs of international cloud enterprises. Although there are some other enterprises to copycat 21Vianet’s cloud product cooperation business model afterwards, the old saying goes, “A copycat is always a copycat, never a surpasser. ” The one which can achieve shortest preparation time for putting cloud platform online and provide most comprehensive services is still 21Vianet, the inventor of the cloud product cooperation business model. This allows us to conceive a higher expectation that many more international cloud enterprises will show up on the Chinese market.